Outbound: the first call to every new lead, within minutes
A lead arrives at 10:14. At 10:19 Priya has called, introduced your business, asked what they're looking for, answered from your project or product information, and booked a site visit on Saturday. The lead's stage, the summary and the recording are on the CRM before your team has seen the lead.
- Speaks only from your Information entries: projects, prices, timings, areas
- Books visits and callbacks into the lead's timeline and your team's tasks
- Handles voicemail, no answer, wrong number and 'don't call me' correctly
- Retries at sensible times, never at night